MobiKwik is a leading Indian digital payments and financial services platform founded in 2009. It offers a seamless ecosystem for mobile wallets, UPI payments, bill payments, and financial services such as personal loans, insurance, and mutual fund investments. With over 120 million registered users and partnerships with more than 3 million merchants, MobiKwik provides fast and secure transactions. Its Buy Now Pay Later (BNPL) feature has gained significant traction, offering instant credit to users. Focused on simplifying digital payments, MobiKwik leverages cutting-edge technology to enhance user convenience, making it a trusted choice for cashless transactions across India.
Let’s find out MobiKwik CEO email ID, head office address, email IDs, and more.
MobiKwik Head Office Address
Unit No. 102, 1st Floor, Block-B, Pegasus One,
Golf Course Road,
Sector-53, Gurugram,
Haryana-122003,
India
Customer Care
We stay by the phone to help you through all your doubts and queries. For any assistance or clarification, please contact MobiKwik helpline number: 080-69808320 (Monday to Saturday 9:00 am to 8:00 pm).
Business Alliances and Inquiries
Email address is, partners@mobikwik.com
Level 1 Help & Support
In case you fall prey to such fraud or scam, kindly write to them at fraudalerts@mobikwik.com or follow their grievance policy, in order to report the same to avoid further loss.
Grievance Escalation
Complaints Registration: You can access any of the following channels to escalate your complaint.
Register a complaint at grievance@mobikwik.com
Call customer support center on 08069808320.
Level 3 Nodal Escalation
Complaints Registration:
In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer is provided below:
Contact:
Principal Nodal Officer – Deepak Gagneja
Nodal Officer – Prashant Gandhi
Phone: +918069898317
Email :- nodal@mobikwik.com
Address: Office – One MobiKwik Systems Limited Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram,
Haryana-122003, India
Working hours: Mon-Fri 10 am to 7 pm.
Level 4 RBI Ombudsman Escalation
If your query or complaint has not been satisfactorily resolved at previous levels within 30 days, you can reach out to the Reserve Bank as per the Integrated Ombudsman Scheme, 2021.
Complaint lodging portal of the Ombudsman: https://cms.rbi.org.in
Toll-Free No: 14448 (for enquiry)
Address – Reserve Bank of India, 4th Floor, Sector 17, Chandigarh – 160017.
Section 4 – To Report Unauthorized Transaction
Report via email: fraudalerts@mobikwik.com
Zip Pay Later
Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India.
Ph. No. – 080-69808320 (Monday to Saturday 9:00 am to 8:00 pm)
MobiKwik Investor Relations Contacts
Registered & Corporate Office
Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003
Tel.: 0124-4903344
Registrar & Transfer Agent
Link Intime India Pvt. Ltd. Noble Heights, 1st Floor, Plot No NH-2, C-1 Block, LSC, Near Savitri Market, Janakpuri, New Delhi – 110058
Email: delhi@linkintime.co.in
Tel.: +91-11-49411000
Financial Statement & Investor Matters
Email: ir@mobikwik.com
Tel.: 0124-4903344
Shares/Dividends/Compliances/Grievances
Email: cs@mobikwik.com
Tel.: 0124-4903344
Media
Email: press@mobikwik.com
Legal Compliance Email
If you have any questions about their terms, feel free to contact them at legalcompliance@mobikwik.com
Mutual Funds Dept.
For addressing your complaints, you can send a mail on mutualfunds@mobikwik.com , or call them by phone on +91 90225 22555, so that we can solve your issues in 10 business days.
Careers Email
They are always on the lookout for exceptional people to join their Team. If you can’t find a position that fits your skills, email them at ta@mobikwik.com
Bug Bounty
Report Vulnerability at – vdp@mobikwik.com
Source: Mobikwik
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